Ethical Implications of AI in Health Insurance: Transparency and Regulation
AI claim-denial algorithms like NH Predict and PxDx are only morally permissible if they are fully transparent and regulated to ensure they are fair and unbiased.
Notes from the practice on UX, UI/product, accessibility, and applied AI. Founded in 2018 and led by Leah Goldblum, Founder & Creative Director.
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AI claim-denial algorithms like NH Predict and PxDx are only morally permissible if they are fully transparent and regulated to ensure they are fair and unbiased.
AI capability is rationed physical infrastructure, and the ration is set by high-bandwidth memory. What last week's chip selloff means for people who ship AI products.
The post office is older than the country it serves. On America's 250th birthday, what postal history and FY2025 numbers reveal about institutions, logistics, and design.
The most dangerous AI failure mode is confident wrongness. This is the simplest rule that reduces risk fast.
A long-form UX field guide for leaders who want premium UX that performs: practical clarity, system design, measurable outcomes, and accessibility as credibility.
A practical how-to guide with templates and decision rules for hierarchy, scannability, navigation clarity, and next-step confidence.
A long-form response to the viral 2028 Global Intelligence Crisis AI doomsday essay and the Citadel Securities rebuttal. Adoption curves, macro fundamentals, and the practical operating model that keeps teams safe and effective.
A quick test that reveals whether a page has a purpose, plus the fastest way to fix pages that feel polished but do not convert.
A practical how-to guide for leaders: choose the right workflow, define safe use, build templates, and set evaluation gates without turning AI into a trust problem.
If focus is invisible, the site feels unreliable. This is the simplest accessibility fix that also improves perceived polish.
A fast, practical accessibility triage checklist that improves usability, trust, and conversion.
Seven practical workflows where AI delivers value when paired with evaluation and guardrails.
Micro-decisions that keep accessibility, credibility, and polish aligned from the start.
A practical guide to keeping a luxury palette while meeting accessibility contrast needs.
Navigation and labeling are decision systems. This guide shows how to make them defensible.
AI enablement that starts with workflows, quality, and responsible adoption, built for real organizations.
A practical path from research findings to prioritized roadmap items with clear ownership.
A prompt library is a product. This guide shows how to build one that stays consistent, improves over time, and supports real workflows.
How the practice defines quality: clarity, evidence, and accessible execution.
A clear, premium breakdown of UX audit deliverables, timelines, and outcomes, without the fluff.